![]() ![]() New Appointment/Request – buttons at the top right and bottom right of your screen, which allow you to self schedule or get help scheduling an appointment.Requests – Pending appointment requests that you have requested through online scheduling, but that have not yet been booked by a VA scheduler.NOTE: This includes all appointments, not just those scheduled through online scheduling. Appointments – Upcoming, confirmed appointments that you have booked through online scheduling, or that a VA scheduler has booked for you.Appointments/Requests – list of appointments and requests, which allow you to track statuses easily or tap on each appointment/request for more details.When you log into VA Online Scheduling, you will see four main navigation sections: Each facility determines what type of care may be scheduled at its site and how (i.e., self schedule or request) that type of care may be scheduled. Not all types of appointments are available to be self scheduled or requested to be scheduled.You can only self schedule primary care appointments at participating VAMCs where you have had a primary care appointment in the past two years.Your appointment will always be at your PACT clinic. You must be aligned with a Patient Aligned Care Team (PACT).Eligibility requirements vary by VA facility (e.g., some sites might require you to be an established patient within a service line while others might be open to anyone enrolled at the facility). Be registered at a VA health care facility that supports self scheduling and/or appointment requests for the type of appointment you are making.If you do not have a My HealtheVet Premium Account or a DS Logon Level 2 (Premium) Account, or you are not sure, visit myhealth.va.gov/mhv-portal-web/user-login or mobile.va.gov/dslogon for more information. VA Online Scheduling accesses your VA Electronic Health Record (EHR) and therefore, for your security, requires either a My HealtheVet Premium Account or a DS Logon Level 2 (Premium) Account. ![]()
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